Recently I was interviewed by a bright, young reporter from Communication Arts about The Grove’s work in visual facilitation. “I’m talking to a lot of different people and really wanted to talk with you, an acknowledged leader in this field,” she said. “I want to get to some of the underlying theory and structure of what is happening.”
This opening triggered an immediate cascade of memories back to the 1970s when Interaction Associates, Geoff Ball, Fred Lakin, and I were on fire about Group Graphics, the future of technology, facilitation, and organizations. After all, we were in the curl of the massive wave of rethinking that all of my generation was doing about established institutions. Why not take on knowledge work and how we know what we know?